Electronic communications networks and services
Services requiring the use of the radio spectrum: emergency services, radio astronomy services.
ROYAL DECREE REGULATING EMERGENCY COMMUNICATIONS THROUGH THE SINGLE EMERGENCY NUMBER 112
This Royal Decree updates the regulation of emergency communications through the single emergency number 112, making changes aimed at achieving a text that is consistent and systematic with the provisions contained in Article 74 of Law 11/2022, of 28 June, General Telecommunications Law, and incorporating the latest technological advances in this field.
In this regard, one of the main objectives of this regulatory provision has been to improve caller location information by incorporating the facility known as AML (Advanced Mobile Location), i.e., to provide emergency services with more accurate location information based on the caller's mobile terminal.
Furthermore, in accordance with the provisions of Article 74 of the General Telecommunications Law, this Royal Decree advances equivalent access to 112 for people with disabilities, ensuring equal access even when travelling from another Member State. It also promotes access to emergency services from electronic communications networks that are not accessible to the public and stresses the need for end users to receive adequate information on the existence and use of the single European emergency number 112, as well as on its accessibility features.